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	Application Service Providers (ASP) - opportunities in Shared Services? Author: FASSBEX Editor Added: 11/01/2003 Type: Registered Members Only Viewed: 31 time(s)
Now that the early hype has died down, is it time to look again at the ASP model? Here are some suggestions on how to go about finding suitable service providers. Read Full Article

	The Quiet Revolution. Automating the world of the invoice. Author: Caroline watt Added: 14/11/2002 Type: Registered Members Only Viewed: 102 time(s)
After many years of investment in IT systems designed to streamline business processes and cut costs where do you look next. One area that has defied automation is accounts payables - OBExchange is to be admired for its tenacity in converting different electronic schemas so that core systems can talk to each other. Read Full Article

	The use of Process Mapping in Service Level Agreements (SLA) Author: FASSBEX Editor Added: 09/10/2002 Type: Public Viewed: 2314 time(s)
Service Level Agreements (SLA) are an essential part of shared service or outsourced service provision. Process maps help define the scope and boundaries which are an integral part of the SLA. Read Full Article

	Expense Claim Automation: The Second Wave of Cost Reduction Author: James Brewis Added: 19/08/2002 Type: Registered Members Only Viewed: 323 time(s)
According to a survey by the Aberdeen Group, a leading technology research consultancy, Travel and Entertainment can account for 20% of operational spending. Getting to grips with the T&E process is a high priority for leading organisations. Read Full Article

	FSSCs: Creating value in accounting services in the 21st century. Author: Kate Webster Added: 13/08/2002 Type: Registered Members Only Viewed: 359 time(s)
Financial Shared Service Centres (FSSCs) pose a challenge to the accountancy profession and with a move to centralised accountancy practices and globalisation, FSSCs could herald a shake-up for multinational companies across Europe. Read Full Article

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