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	The Funny side of outsourcing Author: Motif Inc Added: 24/04/2007 Type: Public Viewed: 430 time(s)
This is about a CEO of an outsourcing company taking an international tour to visit company Read Full Article

	Review of Six Sigma for Shared Services – Mar 2007 Author: FASSBEX Editor Added: 30/03/2007 Type: Public Viewed: 614 time(s)
This event was breath of fresh air; we had the theory linked to practical case-studies. Honest assessments by organisations like GE Money. Healthy debate around culture change, end-to-end process and delivering value to the customer made this event a real inspiration! Read Full Article

	Shared Services - addressing the people issues! Author: FASSBEX Editor Added: 22/12/2005 Type: Public Viewed: 997 time(s)
EO (Employers Organisation) issues new advice on managing the workforce aspects of collaboration projects to achieve efficiencies in shared services. The advice is comprehensive and relevant to both the public and private sectors. Read Full Article

	The future of BPO Offshoring Author: AMIT BADAMI Added: 15/12/2005 Type: Public Viewed: 1203 time(s)
Offshoring is set to continue its steep growth rate but how will it metamorphose? Amit Badami explores the issues that will affect the nature of offshoring over the next few years. Read Full Article

	Overpayment Detection as an Alternative to Recovery Audit Author: Helen Tueffel Added: 28/11/2005 Type: Public Viewed: 702 time(s)
Most large enterprises are conducting routine recovery audits. However, post-audits are no longer a best practice. With the advent of software routines that detect errors in the payment process, proactive audits are now possible, and available for use by enterprises to capture overpayments in real time. Read Full Article

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