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Friday, 21st November 2008

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	Reaching first quartile performance - characteristics Author: FASSBEX Editor Added: 09/12/2005 Type: Public Viewed: 1233 time(s)
The drive for first quartile performance is in itself one of the key characteristics of those that reach it. In other words, they have a clearly articulated vision of ‘being the best’ and they know what that means in terms of measures and practices. How do you rate? Read Full Article

	Shared Services Benchmarking Survey - 2003 Author: FASSBEX Editor Added: 20/04/2004 Type: Registered Members Only Viewed: 195 time(s)
This survey, conducted in conjunction with Shared Services Network, provides an overview of the strategies, technologies, customer management and employee issues faced by shared service managers. Previously costing £215 this survey is now available exclusively to FASSBEX registered members. Read Full Article

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