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Friday, 21st November 2008

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	Process Mapping for Shared Services - Web Seminar Author: FASSBEX Editor Event Starts: 13/09/2007 Event Ends: 13/09/2007 Added: 02/07/2007 Type: Public Viewed: 489 time(s)
FREE, inter-active, web seminar. This important topic in the Best Practice series provides an opportunity to review how shared service operators are applying process mapping techniques to integrate with training, workflow and control indicators. 13 Sep 2007! Read Full Article

	Web Seminar - Shared Services Maturity Characteristics Author: FASSBEX Editor Event Starts: 12/07/2007 Event Ends: 12/07/2007 Added: 28/06/2007 Type: Public Viewed: 470 time(s)
Atos Consulting draw on the results of their Shared Services Maturity Assessment to share insights into characteristics of best practice organisations and strategies for achieving first quartile performance - Archive Material available for download. Read Full Article

	Building a customer-focused Shared Services team Author: FASSBEX Editor Event Starts: 21/06/2007 Event Ends: 21/06/2007 Added: 29/05/2007 Type: Public Viewed: 532 time(s)
Archive Podcast now available for this compelling presentation in our Best Practice web seminar series, presented by Dan Foley (Head of Shared Services at Marks and Spencer). People make shared services - I know it depends on how you read it - either way building an excellent team is the corner- stone of success in shared services. Read Full Article

	Benchmarking and Performance Management for Shared Services - FREE web seminar Author: Ian Malcolm Event Starts: 12/04/2007 Event Ends: 12/04/2007 Added: 19/02/2007 Type: Public Viewed: 802 time(s)
Re-run of our successful series of events earlier last year - Podcast and presentation material available for this event. Read Full Article

	Towards Shared Services Nirvana: Moving to an offshore/outsourced model Author: FASSBEX Editor Event Starts: 22/03/2007 Event Ends: 22/03/2007 Added: 22/01/2007 Type: Public Viewed: 602 time(s)
Sameer Jalundhwala (Orange Business Services) is the guest presenter at this FREE one-hour, web seminar. The podcast and presentation material are now available to registered members - see the main article for details. Read Full Article

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