In order to meet their commitment to BT, Xansa (BT's outsourced service provider)continually review internal processes and services. This article will looks at Xansa's adoption of e-invoicing to reduce cost, increase the clarity of financial reporting and improve the quality of financial management.
3i have recently written 2 pieces regarding the uptake of BPM and how the future landscape looks for BPM. 3i is the biggest VC in Europe and has investments in over 500 IT companies valued at over €850 million. 3i is therefore in a very strong position to give a broad overview of investments in the IT sector and the most current trends worth investing in.
While the controversy around outsourcing heats up, the push for banks and other financial institutions to send call centers overseas is on the rise. U.S. citizens are angered about the slimming job pipeline for blue collar workers, and there are fears in India that the U.S. government may impose regulations designed to prevent jobs from moving overseas.
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