http://www.fassbex.com FASSBEX:- Finance & Accounting Shared Service (and outsourced service provider) Benchmarking Exchange. News, Features, case studies, events and forum for managers, consultants and service providers in this growing community. Check out Accounts Payable, Accounts Receivable, Close the books and other metrics as they are discussed. Learn how others are tackling Service Level, Customer Surveys and other measures necessary for success in developing a commercially based service provision FASSBEX.com Score Research (mailto:info@scoreresearch.com) http://www.fassbex.com/images/logo.gif http://www.fassbex.com The Shared Services Exchange is an exclusive invitationonly event specifically developed for heads of shared services consisting of thought provoking conference sessions interactive Brain Weave discussions exclusive networking opportunities and strategic business consultations with leading service providers http://www.fassbex.com/articles.php?articleId=290 2008-05-22 Unknown (mailto:info@scoreresearch.com) London UK The Shared Services and Outsourcing Networks 5th Annual Driving Public Sector Efficiency through Transformation and Shared Services conference will provide you with best practice examples to achieve significant savings and efficiencies targets and attain organisational transformation http://www.fassbex.com/articles.php?articleId=288 2008-03-06 Unknown (mailto:info@scoreresearch.com) Join this exclusive community of over 500 Shared Services professionals to meet and hear from Europes leading Shared Services experts http://www.fassbex.com/articles.php?articleId=287 2008-02-14 Unknown (mailto:info@scoreresearch.com) The event for senior executives from government agencies to learn from successes in order to make the strategic case to effect change http://www.fassbex.com/articles.php?articleId=286 2008-01-21 Unknown (mailto:info@scoreresearch.com) London UK Enhance performance increase ROI and achieve flexible processes through winwin outsourcing strategies http://www.fassbex.com/articles.php?articleId=285 2008-01-17 Unknown (mailto:info@scoreresearch.com) LONDON UK Consolidate your position as a business partner and accelerate your move up the value chain http://www.fassbex.com/articles.php?articleId=284 2008-01-17 Unknown (mailto:info@scoreresearch.com) Copenhagen Denmark Shared Services topics that will help you improve efficiency effectiveness and value for money http://www.fassbex.com/articles.php?articleId=283 2008-01-17 Unknown (mailto:info@scoreresearch.com) San Francisco USA CFO Conferences CFO Magazine unit has welcomed hundreds of largecorporate finance executives to seven national conferences on Corporate Performance Management intensive sharing and learning sessions that have drawn high praise from participants Now with the latest in innovative thinking on analytics we are taking this vital topic to a whole new level http://www.fassbex.com/articles.php?articleId=282 2007-12-27 Unknown (mailto:info@scoreresearch.com) London UK Why is it some shared services organisations are exceptional and some just aren http://www.fassbex.com/articles.php?articleId=281 2007-11-27 Unknown (mailto:info@scoreresearch.com) The essential event for HR Executives Aligning HR with your business goals http://www.fassbex.com/articles.php?articleId=280 2007-11-26 Unknown (mailto:info@scoreresearch.com) Strategic senior event where you will learn from leading corporations such as Vodafone Adidas RollRoyce USA Xerox BP Volvo Deutsche Bank Airbus Bayer Henkel Kraft Unilever Orange and many others on how to implement six sigma lean kaizen BPM and other quality improvement and excellence programme http://www.fassbex.com/articles.php?articleId=279 2007-11-26 Unknown (mailto:info@scoreresearch.com) Webinar exploring why duplicate payments to suppliers happen in shared service centres and finance departments in medium to large corporates http://www.fassbex.com/articles.php?articleId=278 2007-10-26 Unknown (mailto:info@scoreresearch.com) Founded in 2002 FISCAL provides world class recovery audit software for corporations financial institutions and banks to find duplicate payments Organisations trust these solutions to meet their needs for cost reduction fraud detection and working capital optimisation Duplicate Payment Finder locates duplicate payments and incorporates some of the industrys best algorithms pattern matching technology It has been used to scan hundreds of millions of payments across the globe http://www.fassbex.com/articles.php?articleId=277 2007-10-26 Unknown (mailto:info@scoreresearch.com) WCBFs 2nd Annual Global Six Sigma Summit taking place in Las Vegas this month is positioned to be the largest gathering of leading experts and senior executives across industry passionate about Six Sigma http://www.fassbex.com/articles.php?articleId=276 2007-10-03 Unknown (mailto:info@scoreresearch.com) March 31 April 4 2008 Omni Orlando Resort Florida USA http://www.fassbex.com/articles.php?articleId=275 2007-09-24 Unknown (mailto:info@scoreresearch.com) January 28 30 2008 Hilton Garden Inn Orlando SeaWorld International Center FL The 4th Annual ProcuretoPay summit will once more address the huge challenges associated with streamlining your P2P functions Find out how to cut costs and achieve organizational excellence from procurement to payment with proven strategies and initiatives from your peers reallife lessons http://www.fassbex.com/articles.php?articleId=274 2007-09-24 Unknown (mailto:info@scoreresearch.com) November 12 14 2007 Omni Hotel at CNN Center Atlanta GA Tools Techniques and Technologies to Bring Your HR Shop Immediate Results http://www.fassbex.com/articles.php?articleId=273 2007-09-24 Unknown (mailto:info@scoreresearch.com) November 27 29 2007 Swisstel The Howard London UK Are you confident that you have the essential knowhow to use new volatility products maintain and increase fund performance and utilise the newest trading techniques Advanced quantitative modelling trading and risk management strategies http://www.fassbex.com/articles.php?articleId=272 2007-09-20 Unknown (mailto:info@scoreresearch.com) January 22 24 2008 Hotel Okura Amsterdam The Netherlands By 2011 between 25 and 50 of pension schemes will have adopted Liability Driven Investment LDI http://www.fassbex.com/articles.php?articleId=271 2007-09-20 Unknown (mailto:info@scoreresearch.com) The Thistle Selfridge Hotel London UK Enabling rapid accurate analysis reporting through strategic Finance initiatives and Business Intelligence http://www.fassbex.com/articles.php?articleId=270 2007-09-20 Unknown (mailto:info@scoreresearch.com) Need to drive more value from your Finance Department Join 16 of Europes best performing Finance Departments to ensure you can http://www.fassbex.com/articles.php?articleId=269 2007-09-20 Unknown (mailto:info@scoreresearch.com) Georgia USA Executing an Effective Global Corporate Strategy in an Evolving GRC Environment The Corporate Finance Exchange is an exclusive event that will bring together CFOs Finance VPs and Controllers http://www.fassbex.com/articles.php?articleId=267 2007-08-14 Unknown (mailto:info@scoreresearch.com) In this seminar Phil Searle Chazey Limited talks from experience at Cendant and 3Com about shared service globalisation strategies and leveraging low cost locations http://www.fassbex.com/articles.php?articleId=262 2007-01-19 Unknown (mailto:info@scoreresearch.com) Atos Consulting draw on the results of their BShared Services Maturity AssessmentB to share insights into characteristics of best practice organisations and strategies for achieving first quartile performance Archive Material available for download http://www.fassbex.com/articles.php?articleId=261 2007-06-28 Unknown (mailto:info@scoreresearch.com) Bob Kaplan formerly with McKinsey and Co has joined the board of directors of New Jersey based Motif Inc a specialized business process outsourcing provider Bob Kaplan has been a senior executive and management consultant for the past 30 years and now serves as an advisory member to the board of Motif http://www.fassbex.com/articles.php?articleId=260 2007-06-25 Unknown (mailto:info@scoreresearch.com) Archive Podcast now available for this compelling presentation in our Best Practice web seminar series presented by Dan Foley Head of Shared Services at Marks and Spencer People make shared services I know it depends on how you read it either way building an excellent team is the corner stone of success in shared services http://www.fassbex.com/articles.php?articleId=258 2007-05-29 Unknown (mailto:info@scoreresearch.com) According to Atos consulting many shared service organisations fail to exploit the full potential of the model Many Shared Services Centres have issues or challenges such as broken processes nonrealisation of benefits high staff turnover customer complaints or ineffective technology and have not moved from the embryonic stage http://www.fassbex.com/articles.php?articleId=257 2007-05-17 Unknown (mailto:info@scoreresearch.com) This is about a CEO of an outsourcing company taking an international tour to visit company http://www.fassbex.com/articles.php?articleId=253 2007-04-24 Unknown (mailto:info@scoreresearch.com) This event was breath of fresh air we had the theory linked to practical casestudies Honest assessments by organisations like GE Money Healthy debate around culture change endtoend process and delivering value to the customer made this event a real inspiration http://www.fassbex.com/articles.php?articleId=251 2007-03-30 Unknown (mailto:info@scoreresearch.com) Atos Consulting is offering a free Shared Services Maturity Assessment Using the QuickScan diagnostic assessment organisations complete a quick online health check and will receive a benchmark assessment report that will help with strategic improvement initiatives http://www.fassbex.com/articles.php?articleId=250 2007-03-28 Unknown (mailto:info@scoreresearch.com) Automation of the financial processes has been identified as a basic requirement for shared services centers http://www.fassbex.com/articles.php?articleId=242 2007-02-13 Unknown (mailto:info@scoreresearch.com) London UK Feb 07 Did the first UK Shared Services Summit succeed in delivering added value to the more mature shared service organisation Some of the delegates views and a quick overview of the event http://www.fassbex.com/articles.php?articleId=239 2007-02-09 Unknown (mailto:info@scoreresearch.com) Sameer Jalundhwala Orange Business Services is the guest presenter at this BFREE onehour web seminarB The podcast and presentation material are now available to registered members see the main article for details http://www.fassbex.com/articles.php?articleId=233 2007-01-22 Unknown (mailto:info@scoreresearch.com) PURCHASE NY and SUNNYVALE CA December 14 Under this agreement Ariba and MasterCard will connect enhanced transaction data from the MasterCard global data repository with Ariba Supplier Network resulting in integration of purchasing and corporate card programs available for companies globally http://www.fassbex.com/articles.php?articleId=227 2007-01-10 Unknown (mailto:info@scoreresearch.com) Capgemini and Tetra Pak sign a 7year Business Process Outsourcing agreement on a range of finance and accounting services http://www.fassbex.com/articles.php?articleId=226 2007-01-08 Unknown (mailto:info@scoreresearch.com) Atos Consulting shares event analysis on how to cut SarbanesOxley costs by 50 and launches Compliance Benchmarking Club http://www.fassbex.com/articles.php?articleId=224 2006-11-23 Unknown (mailto:info@scoreresearch.com) Convergys announces a 5year contract with BT NYSE BT to expand the use of Infinys tm Convergys http://www.fassbex.com/articles.php?articleId=220 2006-10-11 Unknown (mailto:info@scoreresearch.com) Whether to adopt a Lean or Six Sigma approach to process improvement is a conundrum currently being examined by many organisations charged with reducing cost improving customer satisfaction and maximising quality Does it work in the Shared Service environment http://www.fassbex.com/articles.php?articleId=206 2006-06-21 Unknown (mailto:info@scoreresearch.com) Reuters supported by Atos Consulting implemented four regional shared service centres all using a single accounting system and providing standardised business processes right across the globe This massive project was completed in less than three years and Reuters is now achieving cost savings and other benefits in excess of its annual savings target of 100 million A case study is attached to this article http://www.fassbex.com/articles.php?articleId=199 2006-05-12 Unknown (mailto:info@scoreresearch.com) PORTSMOUTH NH May 08 2006 Bottomline Technologies NASDAQ EPAY a leading provider of payments and invoice automation software and services today announced the global launch of Sprinter a modular solution that streamlines PurchasetoPay processes through a combination of integrated invoice data capture services and innovative software for purchasing and requisition management invoice workflow and supplier collaboration http://www.fassbex.com/articles.php?articleId=198 2006-05-10 Unknown (mailto:info@scoreresearch.com) London 6 March 2006 Atos Consulting the business consulting arm of Atos Origin today launched a new benchmarking service available as both a subscriptionbased service and as part of a broader consulting engagement The new service will provide customers especially those considering moving to a shared services environment or outsourcing their operations with a robust methodology to measure the cost efficiency effectiveness and quality of their operations http://www.fassbex.com/articles.php?articleId=189 2006-03-08 Unknown (mailto:info@scoreresearch.com) Thought Leading Presentation to Provide Financial Professionals with Leading Best Practices on Leveraging Specialized Technology for Finance Shared Services http://www.fassbex.com/articles.php?articleId=188 2006-02-28 Unknown (mailto:info@scoreresearch.com) BReconciliation and Exception ManagementB Reducing operational risk and losses improving efficiency and ensuring regulatory compliance BTransaction Process ManagementB Straightthrough processing of the posttrade securities process BCorporate Actions ProcessingB Automation of the endtoend corporate actions process http://www.fassbex.com/articles.php?articleId=186 2006-02-14 Unknown (mailto:info@scoreresearch.com) EO Employers Organisation issues new advice on managing the workforce aspects of collaboration projects to achieve efficiencies in shared services The advice is comprehensive and relevant to both the public and private sectors http://www.fassbex.com/articles.php?articleId=182 2005-12-22 Unknown (mailto:info@scoreresearch.com) Offshoring is set to continue its steep growth rate but how will it metamorphose Amit Badami explores the issues that will affect the nature of offshoring over the next few years http://www.fassbex.com/articles.php?articleId=181 2005-12-15 Unknown (mailto:info@scoreresearch.com) eGov Monitor asks David Myers quotWhat do you believe are the key issues to a successful shared services operationquot http://www.fassbex.com/articles.php?articleId=179 2005-12-09 Unknown (mailto:info@scoreresearch.com) The drive for first quartile performance is in itself one of the key characteristics of those that reach it In other words they have a clearly articulated vision of being the best and they know what that means in terms of measures and practices B How do you rateB http://www.fassbex.com/articles.php?articleId=178 2005-12-09 Unknown (mailto:info@scoreresearch.com) Cincinnati and Frankfurt December 8 2005 TSystems a wholly owned subsidiary of the Deutsche Telekom Group NYSE DT and Convergys NYSE CVG announced today the signing of a sixyear Infinys tm billing services agreement The agreement includes licensing Infinys billing and rating software purchase of professional services and the ability for TSystems to resell Infinys in Europe Middle East and Africa EMEA http://www.fassbex.com/articles.php?articleId=177 2005-12-08 Unknown (mailto:info@scoreresearch.com) Most large enterprises are conducting routine recovery audits However postaudits are no longer a best practice With the advent of software routines that detect errors in the payment process proactive audits are now possible and available for use by enterprises to capture overpayments in real time http://www.fassbex.com/articles.php?articleId=175 2005-11-28 Unknown (mailto:info@scoreresearch.com) APEX Analytix fastest growing provider of overpayment detection solutions and recovery audit services now serves organisations in the United Kingdom and Ireland via a local presence http://www.fassbex.com/articles.php?articleId=174 2005-11-28 Unknown (mailto:info@scoreresearch.com) Chief Financial Officers in todays business environment are looking to operational areas such as accounts payable to drive sustainable value for their businesses SarbanesOxley initiatives profitability objectives and a focus on increasing cash flow are all drivers for a practical and powerful strategic approach http://www.fassbex.com/articles.php?articleId=173 2005-11-28 Unknown (mailto:info@scoreresearch.com) EMAGIA offers software for Accounts Receivable Accounts Payable and Cash Flow to Global 2000 Shared Services Centers EMAGIA supports multiple ERPs multiple languages multiple currencies and multiplecountries http://www.fassbex.com/articles.php?articleId=172 2005-11-08 Unknown (mailto:info@scoreresearch.com) Today Agilent Technologies reveals that it is the latest organization to join OB10 the global eInvoicing network Agilent Technologies Global Financial Services organization is recognized as One of the 10 Most Admired Shared Service Organizations for the Second Year in a Row by the Shared Services and Outsourcing Network http://www.fassbex.com/articles.php?articleId=165 2005-10-15 Unknown (mailto:info@scoreresearch.com) The UK Cabinet Office has begun releasing a new body of guidance to help expand the use of shared service delivery models in government The plan is to build up a comprehensive body of knowledge http://www.fassbex.com/articles.php?articleId=160 2005-08-25 Unknown (mailto:info@scoreresearch.com) Take part in IXPERIONs unmissable European conference agenda and be educated in new skills by practised Six Sigma specialists Meet with likeminded professionals Exchange reallife accounts of your experience with Six Sigma what works and what doesnt and become acquainted with some of the industrys premier influencers http://www.fassbex.com/articles.php?articleId=156 2005-07-26 Unknown (mailto:info@scoreresearch.com) Convergys Corporation NYSE CVG a global leader in providing customer care human resources and billing services announced it has completed the acquisition of the Finance and Accounting FA Business Process Outsourcing BPO business of Deloitte Consulting Outsourcing LLC a subsidiary of Deloitte Consulting LLP http://www.fassbex.com/articles.php?articleId=150 2005-08-08 Unknown (mailto:info@scoreresearch.com) BFREE interactive web seminarB This important topic in the Best Practice series provides an opportunity to review how shared service operators are applying process mapping techniques to integrate with training workflow and control indicators 13 Sep 2007 http://www.fassbex.com/articles.php?articleId=146 2007-07-02 Unknown (mailto:info@scoreresearch.com) For people in the service sector who are aware of the potential of Six Sigma but want a guide to kickstart its application this book can be the catalyst they are looking for http://www.fassbex.com/articles.php?articleId=145 2005-05-03 Unknown (mailto:info@scoreresearch.com) The merger of two key providers of Finance and Accounting services will be of considerable interest to shared services operators HMSL has now a truly global technology partner in Bottomline to develop its market penetration while Bottomline can integrate its service deeper into the key AP and AR processes This sort of synergy should be worth watching http://www.fassbex.com/articles.php?articleId=144 2005-04-28 Unknown (mailto:info@scoreresearch.com) Rerun of our successful series of events earlier last year Podcast and presentation material available for this event http://www.fassbex.com/articles.php?articleId=142 2007-02-19 Unknown (mailto:info@scoreresearch.com) Cincinnati April 5 2005 Convergys Corporation NYSE CVG a global leader in providing customer care human resources and billing services announced today BT Global Services has deployed Convergys Infinys tm rating and billing software to consolidate a complex multinational billing operation build convergence and drive significant cost efficiencies across separate billing systems in 16 countries http://www.fassbex.com/articles.php?articleId=141 2005-04-05 Unknown (mailto:info@scoreresearch.com) London March 29 05 East Lancashire Financial Services NHS today announce their subscription to OB10 the global eInvoicing network Membership of OB10 is part of an initiative to increase efficiencies within NHS shared services and deliver future economies of scale http://www.fassbex.com/articles.php?articleId=137 2005-03-29 Unknown (mailto:info@scoreresearch.com) HMSL process over Three Billion Pounds worth of invoices per annum for Financial Shared Service clients http://www.fassbex.com/articles.php?articleId=136 2005-03-07 Unknown (mailto:info@scoreresearch.com) Join the 2007 series of FREE monthly onehour web seminars covering important topics for shared service operators B Podcasts and slides are available for previous eventsB http://www.fassbex.com/articles.php?articleId=135 2007-09-28 Unknown (mailto:info@scoreresearch.com) Review Tom Bangemanns new book Shared Services in Finance and Accounting http://www.fassbex.com/articles.php?articleId=134 2005-02-24 Unknown (mailto:info@scoreresearch.com) Electronic document management consultancy for shared services ranging from feasibilty study through to implementation project management http://www.fassbex.com/articles.php?articleId=133 2005-02-21 Unknown (mailto:info@scoreresearch.com) 22 November 2004 Xansa signs contract with the Department of Health to establish a joint venture for the provision of finance and accounting services to the NHS http://www.fassbex.com/articles.php?articleId=125 2004-12-01 Unknown (mailto:info@scoreresearch.com) BizAps is a key player in packaged services working in close partnership with SAP Packaged Services for 18 months they have successfully introduced and delivered over 20 different packaged service products to a UK and worldwide audience http://www.fassbex.com/articles.php?articleId=123 2004-10-28 Unknown (mailto:info@scoreresearch.com) North Hampshire NHS Trust recently implemented Managed Stock Replacement from RS to move from a reactive to proactive approach to managing stock levels http://www.fassbex.com/articles.php?articleId=120 2004-09-10 Unknown (mailto:info@scoreresearch.com) 2nd September 2004 Burns eCommerce Solutions today announced that global pharmaceutical company Eli Lilly has selected the Burns Business eXchange beX service as its single panEuropean electronic ordering and invoicing solution to achieve cost reduction process optimisation and regulatory compliance http://www.fassbex.com/articles.php?articleId=118 2004-09-03 Unknown (mailto:info@scoreresearch.com) ACNielsen the worlds leading marketing information company has selected Accurates Operational Risk Management solution Accurate NXG Following implementation at the end of April 2004 Accurate NXG will enable more efficient bank reconciliation that will facilitate faster identification of anomalies and reduce exposure to risk http://www.fassbex.com/articles.php?articleId=117 2004-08-23 Unknown (mailto:info@scoreresearch.com) Score Research have been appointed by Siemens Shared Services to facilitate a series of benchmarking programmes possibly the broadest in scope ever undertaken commencing 1st October http://www.fassbex.com/articles.php?articleId=112 2004-08-19 Unknown (mailto:info@scoreresearch.com) Managers are readying themselves for a new wave of financial automation projects according to new research from Burns eCommerce Solutions that also shows the massive scale of untapped improvement potential available to companies http://www.fassbex.com/articles.php?articleId=111 2004-08-16 Unknown (mailto:info@scoreresearch.com) OBE announces that LogicaCMG has subscribed to the OB10 global electronic invoice delivery network as part of an initiative to streamline invoice processing http://www.fassbex.com/articles.php?articleId=110 2004-06-14 Unknown (mailto:info@scoreresearch.com) Convergys Corporation NYSE CVG a global leader in integrated billing employee care and customer care services is entering the accounts receivable management market and expanding its business process outsourcing capabilities with the acquisition of Encore Receivable Management Inc of Olathe Kansas http://www.fassbex.com/articles.php?articleId=106 2004-05-04 Unknown (mailto:info@scoreresearch.com) This survey conducted in conjunction with Shared Services Network provides an overview of the strategies technologies customer management and employee issues faced by shared service managers Previously costing 215 this survey is now available exclusively to FASSBEX registered members http://www.fassbex.com/articles.php?articleId=104 2004-04-20 Unknown (mailto:info@scoreresearch.com) In order to meet their commitment to BT Xansa BTs outsourced service providercontinually review internal processes and services This article will looks at Xansas adoption of einvoicing to reduce cost increase the clarity of financial reporting and improve the quality of financial management http://www.fassbex.com/articles.php?articleId=101 2004-04-14 Unknown (mailto:info@scoreresearch.com) Case study on how TMobile UK Ltd http://www.fassbex.com/articles.php?articleId=100 2004-03-02 Unknown (mailto:info@scoreresearch.com) 3i have recently written 2 pieces regarding the uptake of BPM and how the future landscape looks for BPM 3i is the biggest VC in Europe and has investments in over 500 IT companies valued at over 850 million 3i is therefore in a very strong position to give a broad overview of investments in the IT sector and the most current trends worth investing in http://www.fassbex.com/articles.php?articleId=98 2004-02-05 Unknown (mailto:info@scoreresearch.com) Documations Invoice Management Solution provides real cost benefits to Alcan Shared Service Operation http://www.fassbex.com/articles.php?articleId=96 2004-01-23 Unknown (mailto:info@scoreresearch.com) While the controversy around outsourcing heats up the push for banks and other financial institutions to send call centers overseas is on the rise US citizens are angered about the slimming job pipeline for blue collar workers and there are fears in India that the US government may impose regulations designed to prevent jobs from moving overseas http://www.fassbex.com/articles.php?articleId=94 2004-01-16 Unknown (mailto:info@scoreresearch.com) Documations Invoice Management Solution IMS is a solution designed specifically for the finance department to reduce the time and costs associated with invoice processing http://www.fassbex.com/articles.php?articleId=92 2004-01-12 Unknown (mailto:info@scoreresearch.com) Try the online ScoreCard demo Constantly refreshed benchmarks for all of 23 FA processes Measure monitor and target performance for continuous improvement http://www.fassbex.com/articles.php?articleId=91 2004-01-10 Unknown (mailto:info@scoreresearch.com) CocaCola Financial Services CCFS have signed up for the third in the series of FASSBEX benchmarking programmes http://www.fassbex.com/articles.php?articleId=88 2003-02-20 Unknown (mailto:info@scoreresearch.com) Time recording against a templated set of process tasks for ease of analysis and benchmarking comprison http://www.fassbex.com/articles.php?articleId=74 2003-10-21 Unknown (mailto:info@scoreresearch.com) Specialists in purchasing payables automation http://www.fassbex.com/articles.php?articleId=73 2003-09-22 Unknown (mailto:info@scoreresearch.com) Webbased surveys constructed and launched in minutes http://www.fassbex.com/articles.php?articleId=72 2003-08-05 Unknown (mailto:info@scoreresearch.com) BizAps are experts in transforming company http://www.fassbex.com/articles.php?articleId=69 2003-06-04 Unknown (mailto:info@scoreresearch.com) Managed service provision across the entire purchasetopay process http://www.fassbex.com/articles.php?articleId=68 2003-05-28 Unknown (mailto:info@scoreresearch.com) BTS provide Financial Process Outsourcing Services covering the Purchase to Pay and Order to Cash business cycles http://www.fassbex.com/articles.php?articleId=66 2003-02-17 Unknown (mailto:info@scoreresearch.com) A membership organisation for all professionals in Shared Services and Outsourced Service provision http://www.fassbex.com/articles.php?articleId=64 2002-11-18 Unknown (mailto:info@scoreresearch.com) Specialists in benchmarking developing and reengineering finance and accounting processes http://www.fassbex.com/articles.php?articleId=62 2002-07-24 Unknown (mailto:info@scoreresearch.com) ArvinMeritor chooses OB10 as part of a new phase of finance improvement initiatives aimed at creating a more efficient back office The decision follows the establishment of a shared services centre in France in January 2003 http://www.fassbex.com/articles.php?articleId=59 2003-11-04 Unknown (mailto:info@scoreresearch.com) New EU invoicing legislation is coming into effect that will promote ecommerce across Europe and simplify invoicing not least by making the acceptance of electronic invoices part of the statute book Alain Falys investigates http://www.fassbex.com/articles.php?articleId=57 2003-08-29 Unknown (mailto:info@scoreresearch.com) It seems that the cost of services and SLAs are the hot topic at the moment Is it the annual budget season that brings this flurry of activity Is it the increasing demand on the part of shared service customers to know exactly what it is they are paying for http://www.fassbex.com/articles.php?articleId=56 2003-07-15 Unknown (mailto:info@scoreresearch.com) After five years since Pearson began delivering its first SAP based shared services the decision has been hailed a success http://www.fassbex.com/articles.php?articleId=55 2003-06-25 Unknown (mailto:info@scoreresearch.com) In the current stagnant economy margins can best be improved by attacking General and Administrative G A costs The finance function can lead the organization by radically reducing its cost sending a powerful Change signal to the company http://www.fassbex.com/articles.php?articleId=52 2003-02-14 Unknown (mailto:info@scoreresearch.com) Now that the early hype has died down is it time to look again at the ASP model Here are some suggestions on how to go about finding suitable service providers http://www.fassbex.com/articles.php?articleId=51 2003-01-11 Unknown (mailto:info@scoreresearch.com) After many years of investment in IT systems designed to streamline business processes and cut costs where do you look next One area that has defied automation is accounts payables OBExchange is to be admired for its tenacity in converting different electronic schemas so that core systems can talk to each other http://www.fassbex.com/articles.php?articleId=50 2002-11-14 Unknown (mailto:info@scoreresearch.com) Service Level Agreements SLA are an essential part of shared service or outsourced service provision Process maps help define the scope and boundaries which are an integral part of the SLA http://www.fassbex.com/articles.php?articleId=49 2002-10-09 Unknown (mailto:info@scoreresearch.com) According to a survey by the Aberdeen Group a leading technology research consultancy Travel and Entertainment can account for 20 of operational spending Getting to grips with the TE process is a high priority for leading organisations http://www.fassbex.com/articles.php?articleId=48 2002-08-19 Unknown (mailto:info@scoreresearch.com) Financial Shared Service Centres FSSCs pose a challenge to the accountancy profession and with a move to centralised accountancy practices and globalisation FSSCs could herald a shakeup for multinational companies across Europe http://www.fassbex.com/articles.php?articleId=47 2002-08-13 Unknown (mailto:info@scoreresearch.com) SSCs are an important part of the financial landscape they are now making an impact in the public sector indeed there are two national NHS pilots in Bristol and Leeds More information about which can be found httpwwwdohgovuksharedservices Written by Martin Fahy and Pat Ibbotson Financial Shared Services Centres Public Sector Settings provides an overview of the shared services concept and helps keep you up to date with the issues http://www.fassbex.com/articles.php?articleId=46 2002-08-13 Unknown (mailto:info@scoreresearch.com) ePayables is used to describe virtually everything from an electronically integrated order to payment process system to a simple Bank Transfer file compilation and interfacing to Bank system BACS type payment process How do you see it http://www.fassbex.com/articles.php?articleId=45 2002-08-13 Unknown (mailto:info@scoreresearch.com) How are shared services expanding their scope What are the key enablers How do organisations migrate to shared services What pricing models are being adopted These are just some of the questions this survey addresses http://www.fassbex.com/articles.php?articleId=44 2002-07-30 Unknown (mailto:info@scoreresearch.com) Benchmarking Credit and Collections activities presents some interesting challenges Unlike most other finance and accounting processes there is a very significant and quantifiable cost of getting it wrong The most important measure is effectiveness rather than efficiency http://www.fassbex.com/articles.php?articleId=43 2002-07-25 Unknown (mailto:info@scoreresearch.com) XBRL has been widely recognized as an important component in the improvement of corporate financial reporting transparency XBRL Fellow Positions Established at Financial Accounting Standards Board FASB and International Accounting Standards Committee Foundation IASCF suggest greater emphasis and urgency towards its future development http://www.fassbex.com/articles.php?articleId=42 2003-11-14 Unknown (mailto:info@scoreresearch.com) Purchasing cards are an important consideration for shared financial services This alliance between a leading network MasterCard and a leading solution provider suggests that the market is still developing This new offering might be worth a look http://www.fassbex.com/articles.php?articleId=41 2003-10-21 Unknown (mailto:info@scoreresearch.com) Performance monitoring target setting and benchmarking combined in one unique webbased tool http://www.fassbex.com/articles.php?articleId=40 2003-10-16 Unknown (mailto:info@scoreresearch.com) Staff Timerecording systems can improve service quality and efficiency Negotiating annual service contracts should be considerably easier if resource utilisation data is used to support differential charges particularly if it is alos linked to benchmarks But how will staff respond Telewest is trialling http://www.fassbex.com/articles.php?articleId=39 2003-10-07 Unknown (mailto:info@scoreresearch.com) What are the risks with outsourcing and offshoring http://www.fassbex.com/articles.php?articleId=38 2003-09-03 Unknown (mailto:info@scoreresearch.com) Time and Task software has been adapted specifically to measure Finance Accounting Shared Service Performance against Score Research database Collect monitor and compare performance at the process and task level http://www.fassbex.com/articles.php?articleId=37 2003-06-28 Unknown (mailto:info@scoreresearch.com) Score Research is running a benchmarking project breaking new ground in the area of record to report and management reporting These areas are high cost and often fail to deliver proportionate levels of addedvalue This innovative programme will provide benchmarking insights and management methodologies to support improvements in efficiency and effectiveness http://www.fassbex.com/articles.php?articleId=36 2003-06-23 Unknown (mailto:info@scoreresearch.com) RS Components leaders in electronic supplychain choose OB Exchange for their electronic supplier invoice solution http://www.fassbex.com/articles.php?articleId=35 2003-04-08 Unknown (mailto:info@scoreresearch.com) Shared services in the provision of backoffice processes must be well overdue in the NHS It seems there are moves afoot but whether they can overcome the considerable cultural challenges remains to be seen http://www.fassbex.com/articles.php?articleId=34 2003-04-07 Unknown (mailto:info@scoreresearch.com) Score Research is facilitating a threehour benchmarking roundtable during quotShared Services Week 2003quot hosted by the Shared Services Outsourcing Network in Manchester on 13th 14th May 2003 http://www.fassbex.com/articles.php?articleId=33 2003-04-04 Unknown (mailto:info@scoreresearch.com) Liberata plc has entered into a new seven year 30 million partnership with Magnet The new partnership which will see seventyfive employees transferring to Liberata is for the provision of Magnet http://www.fassbex.com/articles.php?articleId=32 2003-04-04 Unknown (mailto:info@scoreresearch.com) Members will be interested to know that they can now run their own webbased surveys using http://www.fassbex.com/articles.php?articleId=31 2003-04-04 Unknown (mailto:info@scoreresearch.com) The first results of this survey were released to those who participated in June 2003 and the first revision in October 2003 The survey comprehensively covers organisation strategy technology process scope Customers and people staff http://www.fassbex.com/articles.php?articleId=30 2003-03-10 Unknown (mailto:info@scoreresearch.com) CocaCola Financial Services CCFS have signed up for the third in the series of FASSBEX benchmarking programmes CCFS seeks to continuously improve its services and believes that benchmarking its activities processes organisation and people is an important tool for setting and achieving its goals http://www.fassbex.com/articles.php?articleId=29 2003-02-20 Unknown (mailto:info@scoreresearch.com) Score Research is considering applications to join the FASSBEX programme commencing MarchApril 2004 http://www.fassbex.com/articles.php?articleId=28 2003-12-05 Unknown (mailto:info@scoreresearch.com) Pfizer Inc is to establish its European Financial Service Centre in Dublin with the support of IDA Ireland Operations will include purchase payments travel transactional tax and treasury and general accounting http://www.fassbex.com/articles.php?articleId=27 2003-01-21 Unknown (mailto:info@scoreresearch.com) Convergys Corporation NYSECVG the global leader in integrated billing employee care and customer care services and Cap Gemini Ernst Young one of the largest management and IT consulting firms in the world today announced they are providing French mobile operator Bouygues Telecom with a new billing solution http://www.fassbex.com/articles.php?articleId=26 2003-01-17 Unknown (mailto:info@scoreresearch.com) BACSTELIP The new Internet Protocol to be introduced between April 2003 and 2005 provides an opportunity for vendors to combine new functionality that brings greater efficiency and reporting to the last link in the http://www.fassbex.com/articles.php?articleId=23 2002-11-01 Unknown (mailto:info@scoreresearch.com) Exel the global leader in supply chain management has awarded Accenture a fiveyear outsourcing contract to manage and operate its panEuropean financial shared services centre http://www.fassbex.com/articles.php?articleId=22 2002-10-31 Unknown (mailto:info@scoreresearch.com) Xansa and BT sign Business Process Management deal for outsourcing many of BT http://www.fassbex.com/articles.php?articleId=21 2002-10-03 Unknown (mailto:info@scoreresearch.com) Siemens and SAP Agree to Provide mySAP Enterprise Portal to all Siemens employees as well as Its Global Partners Customers and Suppliers This solution will be available to all employees worldwide and represents a decision for a singlevendor enterprise portal strategy http://www.fassbex.com/articles.php?articleId=20 2002-09-24 Unknown (mailto:info@scoreresearch.com) RETAILING giant Marks and Spencer is set to move a key part of its business from London to Manchester creating 150 jobs in the city The move is part of a major review of administration and will see the creation of a new company Marks and Spencer Shared Services http://www.fassbex.com/articles.php?articleId=19 2002-09-21 Unknown (mailto:info@scoreresearch.com) quotThe FASSBEX programme is key to continuous improvement and helps clearly identify where we are and the next steps forwardquot says Stephen Babbage shared services manager Impress Metal Packaging NL http://www.fassbex.com/articles.php?articleId=18 2002-07-24 Unknown (mailto:info@scoreresearch.com) If your organisation is at the early stages of shared service implementation why not join the FASSBEX startright programme commencing October and February each year and based on the very successful FASSBEX mature programme http://www.fassbex.com/articles.php?articleId=14 2004-06-19 Unknown (mailto:info@scoreresearch.com) Mature and Starter programmes that deliver tools benchmarking best practices and networking The FASSBEX programme first commenced 2001 has a reputation for delivering highadded value membercentric content http://www.fassbex.com/articles.php?articleId=10 2004-12-19 Unknown (mailto:info@scoreresearch.com) UKAEA is using an automated purchase to pay system to speed up procurement Every part of the process from placing an order through to settlement of the invoice and payment is handled digitally and generates a detailed audit trail http://www.fassbex.com/articles.php?articleId=9 2003-09-19 Unknown (mailto:info@scoreresearch.com) Glenammer Engineering Limited http://www.fassbex.com/articles.php?articleId=8 2003-06-03 Unknown (mailto:info@scoreresearch.com) Fisher Scientific find Accounts payable department to be a prime candidate for increased automation and the application of new technologies http://www.fassbex.com/articles.php?articleId=7 2003-06-03 Unknown (mailto:info@scoreresearch.com) Adviso Norway As shared service organisations strive for greater efficiency and higher quality they will inevitably reach a point where scale becomes an obstacle or an opportunity Adviso is the product of an organisation addressing the scale barrier through seeking out similarly placed organisations to partner http://www.fassbex.com/articles.php?articleId=1 2002-07-26 Unknown (mailto:info@scoreresearch.com)