Driving Value in Business Process Outsourcing
January 30 - 31, 2008 · Thistle Selfridge, London
Enhance performance, increase ROI and achieve flexible processes through win-win outsourcing strategies
FASSBEX members are entitled to a 10% discount on standard prices
Over 50% of global outsourcing deals signed in 2007 have been signed in Europe. (Source: Quarterly Index, TPI). And in response, there are so many different types of outsourcing model, possibilities for your processes and new providers. In fact, you have so many choices, it’s hard to know what strategy will best suit your company culture and satisfy your business goals.
The Shared Services and Outsourcing Network’s (SSON) first dedicated Business Process Outsourcing (BPO) conference, Driving Value in BPO, is NOT about to tell you that you should be outsourcing. Instead this impartial forum will present you with all the facts on all your options, providing key information for both advanced and first-time outsourcing practitioners.
Here are some of the agenda highlights:
- Reach and maintain the right model with the right provider: Siemens shows you how to grasp the potential benefits of full, hybrid or even multi-process outsourcing
- Create a closer harmony between your company culture and your outsourcing strategy for greater and more reliable internal support with tips from Whitbread
- Achieve true governance with win-win contracts with the best negotiation strategies and continuous management techniques from Surrey County Council
- Attain true flexibility with your outsourcing relationships like American Express and Kimberly-Clark for extended opportunities and an affirmative response to global market pressures
- Overcome attrition rates and carry out smooth migrations with Allianz’s approach for the least disruption to either your customer service or your internal workforce
For more information, please visit our website at: http://www.iqpc.com/uk/bpo/FASS To register and to apply the 10% discount, please email or call +44 (0) 207 368 9300 quoting FASS.
