September 13th at 15:00 BST (London, UK): This one-hour, FREE, inter-active web seminars will help you develop your process maps beyond a flow diagram to a 'dynamic', working document that will optimise activities, systems and organisations.  If you would like to attend please complete our registration form .

Process Mapping for Shared Services

Process Mapping is high on the list of essential tools for shared service operators.  Process Mapping can serve many important purposes beyond merely document the process; it can help improve efficiency, clarify process scope and boundaries, identify duplication and redundancy, be a powerful communication aid and much more.

What are the essential features you should look for in a Process Mapping tool?

• Ease of use
• Ease of linking to documents, applications, triggers, volumes, times, executors
• Analysis – by role, swim-lane, status
• Reporting and Exporting – to RTF, Excel, HTML
• Compliance indication – to quality standards and regulatory requirements (e.g., Sarbanes-Oxley)
• Communication and sharing good practice
• Simulation

In this FREE, one-hour seminar we will look at real examples of process mapping in a shared service environment. 

• How does mapping add value?
• How should it be maintained?
• What are the golden rules
• How should process mapping be set-up
• What is the typical cycle - ‘Map through to ‘stable’ state’
• What are the key considerations
• How does mapping tie-in with other initiatives such as benchmarking and introducing new technology
• To what extent should you engage with the ‘executor’ teams

To ensure a place at the next re-run of this free, inter-active, web seminar in the FASSBEX 'Best Practice’ series please complete a brief registration form:
Register