FASSBEX 2007 Series of Best Practice Seminars

FASSBEX is running a series of free (to FASSBEX members), monthly, one-hour web seminars for registered members.  This is a great opportunity to engage with other members and to hear about important topics for shared service operators and service providers.  Minimise your time commitment while networking and learning!

Upcoming events - Register

11 Oct 2007, 15:00 GMT - Performance Reporting to Drive Performance- Graham Dewar, Atos Consulting

15 Nov 2007, 15:00 GMT - Business Process Life-Cycle Maintenance (BPLM) - Andy Kopp, Atos Consulting

Date to be confirmed - Service Level Agreements and chargebacks
Date to be confirmed - Automation and workflow
Date to be confirmed - Adding Value through Shared Services
Date to be confirmed - Six Sigma for back-office improvement

Register here>>

Previous Topics

Podcasts and presentation material available here

MAR 22nd 2007 - Towards Shared Services Nirvana: Moving to an offshore/outsourced model - Case Study details - Sameer Jalundhwala
APR 12th 2007 - Benchmarking and Performance Management - Details - Ian Malcolm
JUN 21st 2007 - Building a Customer-focused Shared Services Team - Details - Dan Foley - Marks and Spencer
JUL12th 2007 - Shared services Maturity Assessment - Mike Thomas - Atos Consulting
13 Sep 2007 - Process Mapping for Shared Services - Ian Flood Pallas-Athena details

You will need a password to download our archived files - email us for details

Register for future seminars and let us know the topics you want to attend:
http://www.scoresurveyor.com/survey/s.php?ID=85

Keep informed about these and other events, news, features and cas-studies - register as a FASSBEX member and ensure that that your profile includes your e-mail address and that you have said yes to the newsletter option.

Not registered as a FASSBEX member yet? Register now!